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Legal documents

Terms of Service

The agreement between you and the Cloaking.Flow service. By registering an account you accept these terms in full.

Revised Aug 2, 2026

01

Definitions

"Service" means the Cloaking.Flow software suite available on the site and in the dashboard, including the traffic router, the control panel and the programming interface.

"User" means the person who has registered an account. "Account" means the record created at registration and protected by a password.

"Campaign" means a set of routing rules created by the user. "Flow" means a destination option inside a campaign: the address matching traffic is sent to.

"Click" means one incoming HTTP request to the router processed within the user's campaign, regardless of the final decision.

"Safe Route" means the address to which the service directs traffic that has failed the checks, as well as any traffic in the event of a technical error or once the paid volume is exhausted.

"Subscription" means the paid right to create and run campaigns within the limits of the chosen plan.

02

Subject matter

The service grants the user access to software that receives incoming requests, applies the rules defined by the user to them and redirects the request to one of the addresses specified by the user.

The service is a technical instrument. It does not create the content of destination pages, takes no part in the choice of advertising platforms and does not determine what traffic is sent to a campaign.

Access is provided on a software-as-a-service basis: the program instances run on the service's equipment, exclusive rights to the software remain with the service, and the user obtains a right of use for the term of the subscription.

03

Registration and account

Registration is free and requires no payment. After registration the dashboard, the documentation and the log are available; creating and running campaigns requires an active subscription.

The user provides a valid email address. Changing the address is not supported in the current version of the service, so it should be entered carefully.

The user is responsible for keeping the password safe and for all actions performed in their account. Any unauthorised access must be reported to support immediately.

One account is intended for one person or one organisation. Transferring access to third parties, selling and reselling access to an account are not permitted.

Account data is isolated: one user's campaigns, flows, logs and address lists are unavailable to another, both in the interface and through a direct link.

04

Plans, payment and volume

There is no free plan and no trial period. The current plans, limits and prices are published on the pricing page and form part of these terms.

A subscription is paid in advance for the chosen period — 30 days or 12 months — and is debited from the account's internal balance. The balance is topped up separately; unspent funds remain on it and may be applied to the next payment.

Each plan limits: the number of campaigns, the number of flows per campaign, the number of clicks per calendar month, the log retention period, the size of the user's own address lists and the instantaneous request rate. Limits apply to the account as a whole. On the top plan the number of campaigns and flows is unlimited.

The instantaneous request rate limit exists to protect the shared infrastructure. Requests above that rate may be processed with a delay or directed to the Safe Route.

Once the monthly click volume is exhausted, campaigns keep responding, but all traffic is directed to the Safe Route until the next billing period begins or the user moves to a higher plan. Clicks continue to be written to the log. This behaviour is deliberate: cutting off traffic the user has already paid for would destroy their investment without warning.

Unused click volume does not carry over to the next period and is not subject to monetary compensation.

The service may change its plans. A change does not affect a period already paid for; the user is notified of new terms no later than thirty days before the end of the current period.

05

Referral programme

Every user receives a personal invitation link. A person who registers through it is attached to the inviter once and permanently; the inviter cannot be changed retroactively.

The inviter receives thirty per cent of every amount the invited user has actually spent on a subscription, both from the first payment and from all subsequent renewals, credited to their internal balance. Topping up a balance does not by itself create a reward: it arises at the moment a plan is paid for.

The reward is credited to the balance and may be applied to the user's own subscription. The reward is not paid out in money.

Inviting oneself, registering accounts in order to earn a reward on one's own payments and any other actions aimed at gaining an advantage contrary to the purpose of the programme constitute a breach of these terms. Rewards accrued in this way are cancelled.

The service may change the size of the reward or discontinue the programme upon no less than thirty days' notice. Rewards already accrued are retained.

06

Prohibited use

It is prohibited to route traffic through the service to pages distributing malicious software, or to pages imitating the sites of banks, payment systems, government bodies or other organisations for the purpose of obtaining credentials or payment details.

It is prohibited to use the service to circumvent technical protection measures of third-party resources, to gain unauthorised access to information systems, or to organise distributed denial-of-service attacks.

It is prohibited to route traffic to material whose distribution is prohibited by the law of the applicable jurisdiction, including material involving the sexual exploitation of minors, incitement to violence and hate speech.

It is prohibited to use the service to collect the personal data of third parties without a lawful basis, or to send messages without the recipients' consent.

Any actions aimed at disrupting the service are prohibited: artificially generating load, attempting to bypass plan limits by technical means, automated enumeration of accounts, and searching for and exploiting vulnerabilities without written agreement with the service.

The user is solely responsible for ensuring that their activity complies with the rules of the advertising platforms they work with. These terms grant no permission to breach such rules.

07

User responsibility for content

The user is responsible for the content of the pages traffic is directed to, for the lawfulness of the advertising material and for respecting the rights of third parties.

The service does not vet the content of destination addresses in advance and is under no obligation to do so. The absence of vetting does not imply endorsement.

If a well-founded complaint or a demand from a competent authority is received in relation to a user, the service may request an explanation and suspend the processing of traffic for a specific campaign until the circumstances are clarified.

08

Availability and maintenance

The service makes reasonable efforts to keep the router running continuously, but does not guarantee uninterrupted or error-free operation.

Planned work requiring a shutdown is carried out during the hours of lowest load; users are notified in advance of work lasting more than fifteen minutes.

In the event of a technical error on the service's side, a request is directed to the Safe Route rather than dropped. The visitor receives a page in any case.

The service is not liable for unavailability caused by communication network failures, the actions of hosting providers, third-party attacks or force majeure.

09

Data and the log

For every processed click the service records technical request data: the address, the user-agent string, the referrer, the campaign tags, the detected device and country, and the decision taken together with its reason.

Log retention depth is determined by the plan. Once the period expires, records are deleted automatically.

The handling of personal data is described in the Privacy Policy, which forms an integral part of these terms.

10

Suspension and termination of access

The service may suspend access to an account for breach of the "Prohibited use" section, for non-payment of a subscription, and for actions threatening the operability of the infrastructure.

For breaches that are not gross in nature, suspension is preceded by a notice allowing a reasonable period to remedy the issue.

For a gross breach — distribution of malicious software, imitation of organisations' sites, attacks on the infrastructure — access may be suspended immediately and without prior notice.

The user may stop using the service at any time by cancelling renewal of the subscription. The paid period then runs to its end; the payment arrangements are described in a separate document.

After access ends, account data is retained for thirty days, during which recovery is possible, and is then deleted.

11

Limitation of liability

The service is provided "as is". The service does not guarantee that the user will achieve any particular commercial result.

The aggregate liability of the service for any period is limited to the amount actually paid by the user for the subscription over the three months preceding the event giving rise to liability.

The service is not liable for lost profit, for advertising costs incurred by the user, or for indirect losses.

The limitations of this section do not apply to cases of wilful misconduct on the part of the service.

12

Changes to the terms

The service may amend these terms. A new version is published on this page with its date.

The service gives no less than thirty days' notice before changes that materially affect the rights and obligations of the user take effect.

Continued use of the service after the changes take effect constitutes acceptance of the new version. A user who disagrees may stop using the service by cancelling renewal of the subscription; the paid period runs to its end.

13

Contact and dispute resolution

Enquiries should be sent through the contact form on the site or to the support address given in the dashboard.

The parties shall seek to resolve disagreements through negotiation. The response period for a written claim is thirty calendar days from receipt.

If agreement cannot be reached, the dispute shall be resolved by the court at the location of the service, unless mandatory rules of the applicable law provide otherwise.